Share the Love Pamper Pets and Empower Rescues with Every Gift Box!
Give back to pets in need
🐾
Give back to pets in need 🐾
Thank you for choosing Diamond's Treasure Chest! Please review our policies below:
Shipping
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We offer shipping within the contiguous United States.
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All shipments are sent via USPS or UPS. We cannot ship to P.O. Boxes.
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Orders are processed within 48-72 hours after purchase confirmation.
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Standard Shipping typically takes 5-10 business days. Please note that delivery times may vary due to factors such as holidays, weather conditions, or other circumstances beyond our control.
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If you do not receive your order within the estimated delivery time or if your package arrives damaged, please contact us at info@diamondstreasurechest.com.
Returns
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We do not accept returns or exchanges on any products purchased from Diamond's Treasure Chest. This policy helps us maintain the quality and integrity of our curated dog specialty boxes. See our Refund Discretion policy below.
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In the unfortunate event that your order arrives damaged or is lost in transit, please email us at info@diamondstreasurechest.com within 7 days of receiving your package. Our crew mates will work with you to resolve the issue promptly.
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Diamond's Treasure Chest reserves the right to deny any and all refund inquiries. Factors considered in this decision may include but are not limited to the nature of the request and adherence to our policies.
If you have additional questions or concerns about your order, please reach out to info@diamondstreasurechest.com and a crew mate will be happy to assist you with your inquiry. Please allow 24-48 hours from inquiry submission for a response. Thank you!